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1. |
What percent of your collection portfolio consists of apartment debt? |
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Over 98% |
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2. |
Do you process new accounts through any national locating databases within 24 hours of accounts being entered into your system?
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Yes, two. |
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3. |
Do you employ a document imaging system so your representatives can view the actual documents (SODA, Lease, Move-out Inspection, Application, etc...) from a former tenant file at the click of a mouse?
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Yes, this is a "must have" technology. |
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4. |
Can your agency accept personal checks from former residents over the phone? |
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Yes, this is also is a "must have" technology. |
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5. |
Are your collection representatives thoroughly trained on landlord/tenant law, standard lease provisions, and why these provisions are contained in the lease? |
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Yes, trained, tested, and continually educated. |
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Do you report accounts to Equifax, Trans Union and TRW/Experian? |
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Yes, all three |
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7. |
Can you customize reports to contain the specific information I want to know about my collections? |
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Yes, we offer both standard and custom collection reports to accommodate your wants. |
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8. |
Does your agency provide the proper insurance to cover me in the event we are sued because of your collection efforts? * |
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Yes, all of our clients are covered. |
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9. |
Do you make ridiculous "too good to be true" guarantees? |
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No. Our results speak for themselves. Beware of the fine print! |
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10. |
Does your company have a proven track record of success in the apartment industry? |
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Yes, National Credit Systems is the best apartment collection solution available today. |
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